Main Duties and Responsibilities
1/ Customer Relationship Management
– Develop and maintain strong relationships with HoReCa clients, including hotels, restaurants, catering companies, and cafés.
-Act as the primary contact for assigned accounts, addressing inquiries, and resolving issues promptly.
-Conduct regular visits to HoReCa establishments to strengthen relationships and assess client needs.
2/ Sales Growth and Revenue Generation
-Achieve assigned sales targets and revenue goals by actively promoting the company’s products.
-Identify and pursue new business opportunities within the HoReCa
-Negotiate pricing, contracts, and trading terms with customers while maintaining profitability.
3/ Market Development and Brand Visibility
-Ensure optimal product placement and visibility within client establishments.
-Collaborate with the marketing team to implement promotional activities tailored to the HoReCa
-Monitor competitor activities and industry trends to identify opportunities for growth and differentiation.
4/Sales Operations and Reporting
-Maintain accurate and up-to-date records of customer interactions, sales transactions, and market feedback.
-Prepare and submit daily, weekly, and monthly sales reports to track performance against targets.
-Coordinate with the logistics team to ensure timely delivery and adequate stock levels at client locations.
5/ Customer Training and Support
-Educate clients on product benefits, usage, and storage to ensure optimal satisfaction and product performance.
-Provide training to staff at customer establishments on promoting the brand and handling the product.
6/ Any other tasks that may be assigned by the Superior from time to time.
QUALIFICATION / experiences
-Bachelor’s degree in Sales, Marketing, or business management or related
-2+ years of experience in sales, preferably in the HoReCa channel or FMCG industry.
-Proven track record of achieving sales targets and building customer relationships.